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    WI

    WithPace

    Customer Success Technology

    Forward Deployed Engineer

    United KingdomOn-SiteFull-time5–10 yrs experiencePosted 1mo ago
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    Job description

    Pace is the AI operations partner for the world's leading insurers. We combine the speed of AI agents with expert review by our insurance operations team to automate insurance tasks. Almost $400bn per year is spent on outsourcing in financial services outsourcing every year. We’re here to change that working side-by-side with some of the largest companies in the world.

    Role

    We’re looking for a deployed engineer who will partner with our largest customers mission critical problems with Pace. This role is based in London.

    Responsibilities

    In this role specifically, the core responsibilities will include:

    1. Working with our largest customers to expand to new use cases.

    2. Building solutions to their largest problems in our product.

    3. Shipping features, integrations, and evals in the codebase to unblock customers.

    4. Collaborating with engineering to ship larger features and products for our customers.

    Team characteristics

    The Pace team has a couple of defining characteristics:

    1. Integrity: The most important thing is working with good people who want to have a massive impact on the world. Our team genuinely wants to do the best work of their careers and know it’ll take 5-10 years of focus to deliver.

    2. Ambition: The ambition for this company is not just a good vertical AI business but a $100bn+ outcome across vertical services. We’re looking for people that raise that level of ambition. Often times this means they want to be the best at what they do, become leaders at scale or one day start their own company. Pace will be the best place to learn, deliver impact and advance your path to do something great.

    Trajectory

    Equally important is that we want to invest in you for the long-term. You’ll be leading the company not just in applied AI but across many potential paths:

    → Applied AI leadership

    → Product

    → GM of a business line

    We want to support you to grow at Pace and beyond for the long-term. Deployed engineering in particular is the ideal team for former or future founders as you’ll learn to both build and sell products in the enterprise.

    Compensation & Benefits

    • Competitive base salary + meaningful early-stage equity

    • Full medical, dental, and vision coverage

    • Unlimited PTO

    At Pace, we're building a talent-dense team where teammates grow into leaders. This might mean growing into a world-class IC, owning a function, or leading teams. Whichever your path, we want to support you to grow at Pace and beyond for the long-term.

    We're a <40 person team based in-person across New York and London and are lucky to be perfectly positioned with leading customers and top investors to make a real impact on one of the largest industries in the world.

    Job details are sourced from the employer's original posting.

    Open job posting
    WI

    About the company

    WithPace

    WithPace is a company focused on customer engineering, partnering with product and engineering teams to represent the customer, diagnose issues, and drive product improvements. They aim to build a robust customer engineering function with playbooks, tools, and documentation.

    View all WithPace jobs
    Industry
    Customer Success Technology
    Open roles
    16

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