Human Resources Generalist

The HR Generalist’s primary focus is to manage diverse human resources functions within our organization. The role will work alongside the HR Director in overseeing benefits administration, recruitment, employee relations, performance management, leave administration, training, workers comp, and HR compliance. As a key liaison between management and staff, the HR Generalist handles conflict resolution, promotes a positive work culture, and ensures adherence to employment laws and company policies. Backing up payroll administration, supporting strategic HR initiatives, and fostering a productive work environment are also central to this role.

Location: 101 Independence Way, Coatesville, PA, 19320. (across from the Chester County Airport with easy access to express Route 30)

Position is Full-time, Monday-Friday, 5 days a week.  Standard hours are 8:00am-5:00pm.  This position has the potential to move to a hybrid role two days a week after demonstration of ability to perform job duties independently.

Witmer Public Safety Group offers a competitive benefits package including medical, dental, vision, 401k with 401k matching component, company paid Life/ADD/Short-term Disability/Long-term Disability, Employee Assistance Program, and several additional voluntary plans. 

Essential Duties and Responsibilities

• Collaborate with the HR Director on all matters across the HR function.
• Manage benefits administration, open enrollment, and liaise with our benefits broker and vendors.
• Conduct new employee orientations and facilitate the onboarding processes, company-wide.
• Maintain employee records and ensure compliance with all applicable laws and regulations.
• Handle employee relations matters, including conflict resolution, disciplinary actions, and performance management.
• Oversee company-wide Leave Administration.
• Serve as the point of contact for all Workers Comp claims.
• Assist in the recruitment and selection process, including posting jobs, screening candidates, scheduling interviews, developing offers, communicating with applicants, etc.
• Assist in the development and implementation of HR policies and procedures.
• Assist the HR Director in Benefits Administration and responding to employee inquiries.
• Coordinate training and development initiatives for employees.
• Provide support to Payroll on an as-needed basis.
• Stay updated on HR trends and best practices to ensure compliance and effectiveness of HR operations.
• Provide support to management and employees on HR-related matters.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• SHRM-CP preferred
• Experience as an HR Generalist or similar HR role (minimum 3-5 years)
• Knowledge of HR functions, including recruitment, employee relations, benefits administration, and compliance.
• Familiarity with HRIS/HCM systems (UKG Ready, paycom)
• Experience implementing a new HRIS/HCM system
• Proficiency with Microsoft Office tools (Word, Excel, Teams, Outlook, PowerPoint).
• Proficiency using AI tools
• Strong communication and interpersonal skills.
• Demonstrated ability to connect with employees at all levels of the company.
• Demonstrated ability to perform as a trusted advisor to the Director of HR and Company employees.
• Demonstrated ability to work independently on projects and initiatives.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Detail-oriented with excellent organizational skills.
• Ability to work effectively both independently and as part of a team

 Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

The Human Resources Generalist position requires the ability to read, review, and process information through computer system/mail/files; the ability to communicate with associates and guests; the ability to read, count and write to accurately complete all documentation; the ability to freely access all areas of the office & warehouse; the ability to operate and use all equipment necessary to complete the HRGs day to day responsibilities; and the ability to move or handle boxes/supplies throughout the office generally weighing up to 50 pounds.