NOTE: The territory for this position is Northern New Jersey.
The Outside Sales Associate promotes, markets, educates and sells products and services offered by Witmer Public Safety Group, Inc. to assigned customers and prospects throughout a designated geographic territory. The OSA is a solutions provider and informational resource that builds relationships, trust and brand awareness with target first responder departments and agencies to drive sustained benefit to customers and long-term growth to the company.
Duties/Responsibilities:
- Promotes, sells and trains customers and prospects on all applicable products and services offered by WPSG.
- Maintains up-to-date records on products, customers, prospects and opportunities within company CRM system.
- Networks and prospects to continuously add new customers.
- Coordinates and conducts product demonstration and training programs with prospects and customers.
- Submit bids, execute quotes and process reports to effectively and efficiently support customers and company support.
- Maintain sales levels and profit margins in excess of annual targets.
- Handle customer complaints and requirements and provide customer input to management; Participate in recommending solutions and supporting customer resolution.
- Develop new sales strategies and skills, and maintain product and market awareness to provide differentiation to secure new sales opportunities and drive customer satisfaction.
- Maintain a disciplined approach to problem solving and ability to meet required deadlines, multi-task, independently handle stress, and maintain a mature problem-solving demeanor.
- Attend trade shows, networking events, demonstrations and vendor training sessions
Knowledge, Skills and Abilities:
- Knowledge of the First Responder markets, departments and agencies.
- Extensive knowledge of first responder safety and tactical equipment use and application.
- Successful track record of field sales experience.
- Good communication, interpersonal, computer and sales skills.
- Excellent time management, organizational and planning skills.
- Ability to work on multiple projects concurrently, managing one’s own time.
- Basic accounting skills and ability to manage to a budget.
- Knowledge of competitive landscape
- Ability to report to senior management and communicate with other departments throughout the company in a clear and concise manner via written reports, electronic communications and verbally.
- Ability to meet all required deadlines; ability to change priorities quickly as needed; ability to independently handle stress and maintain a mature problem-solving demeanor.
- Ability to work independently with honest and integrity.
- Ability to travel to meet with customers and prospects throughout the assigned sales territory.
- Valid driver’s license and clean driving record.
Credentials and Experience:
- BS Degree and/or equivalent experience
- Previous sales experience with proven track record
- Working knowledge of the industry, current or previous firefighter experience a plus.
- Good Communication, computer and interpersonal skills.
- Knowledge of competition, capable of performing analysis and presenting results and recommendations to senior management.
- Ability to travel throughout Central New Jersey.
