The Coupa Trainer is responsible for designing, delivering, and continuously improving Coupa training programs for end users, procurement teams, approvers, and other stakeholders. The role provides training in both German and English, ensuring a consistent user experience and supporting adoption of Coupa procurement processes and best practices.
• Deliver instructor-led and virtual Coupa training in German and English.
• Develop and maintain training materials, user guides, quick reference cards, FAQs and e-learning content.
• Support onboarding of new employees and refresher training programs.
• Conduct needs assessments and identify learning gaps.
• Provide post-training support and coaching.
• Collaborate with Procurement, IT and Coupa support teams.
• Support release readiness and communication for new Coupa functionality.
• Track training completion, participation and effectiveness metrics.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.