-Deliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic demeanor
- Provide consultation and support throughout the booking process, including best fares and routing, international travel requirements, health restrictions and mandates, and other travel related information as appropriate Utilize creative thinking and problem-solving skills to identify the best options for air, rail, car, and hotel arrangements
- Maintain a high focus on quality and attention to detail; proactively anticipate potential problems and take steps to mitigate them
-Follow company standards regarding utilization of tools, accuracy of work, attendance, and process workflow
-Work well under pressure, adapting quickly to change and adversity
-Go above and beyond to ensure a memorable experience with every interaction
- Completed at least 2 years in college
- Must have at least 3 years of relevant experience handling GDS Travel Operations
- Must have experience using any GDS Tool (Sabre, Amadeus, Galileo, etc.)
- Plus if experienced handling Corporate Travel Accounts
Benefits and Company Perks:
• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leaves
• Annual appraisal
Job details are sourced from the employer's original posting.
Open job postingAbout the company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.