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    WO

    Women In Need

    Nonprofit Social Services

    Security Shift Supervisor

    The Bronx, United StatesOn-SiteFull-time2–3 yrs experiencePosted 1mo ago
    All Women In Need jobs

    Job description

    Security Shift Supervisor

    Lead Security Operations That Help Families Thrive

    LOCATION BRONX, NY SCHEDULE 7:00 am-3:00 pm RATE OF PAY $27.05

    Valid NYS Security Guard License & F80/F58 Fire Safety Certification Required

    THE ROLE

    Win is seeking an experienced and motivated Security Shift Supervisor to oversee security operations within our shelter programs and ensure a safe, secure, and supportive environment for residents, staff, and visitors. In this leadership role, you will supervise Security Guards and Residential Aides, coordinate emergency preparedness efforts, investigate incidents, and support day-to-day shelter operations.

    WHAT YOU WILL DO

    • Supervise, coach, train, and support Residential Aides and Security Guards during assigned shifts.
    • Assist with the intake process and help orient new residents to the shelter environment.
    • Identify residents with immediate service needs and connect them to appropriate support staff.
    • Conduct routine patrols of the shelter, surrounding property, and perimeter.
    • Monitor facility safety and ensure compliance with security procedures and house rules.
    • Coordinate and conduct fire drills, roll calls, emergency evacuations, and related training.
    • Investigate incidents, gather information, and prepare detailed written reports.
    • Provide crisis intervention and notify appropriate leadership of actions taken.
    • Review daily logs, attendance records, visitor sign-in sheets, and resident logs.
    • Conduct vertical patrols and inspections throughout the facility.
    • Monitor and report signs of substance use, child abuse, criminal activity, or other safety concerns.
    • Maintain familiarity with building systems, safety equipment, and potential facility risks.
    • Complete client intake documentation and reports within the DHS database.
    • Support confidential investigations involving residential and security staff.

    WHO YOU WILL BE

    • High School Diploma or GED required; additional education or training is preferred.

    • Valid New York State Security Guard License required.

    • Valid NYS Fire Safety License (F80 or F58) required.

    • Current First Aid/CPR certification required or ability to maintain certification.

    • 2–3 years of experience in social services, shelter services, residential operations, or security environments.

    • 1–2 years of supervisory experience leading frontline staff.

    • Strong understanding of safety, security, and emergency response procedures.

    • Experience utilizing CCTV and security monitoring systems.

    • Ability to remain calm and make sound decisions during emergencies and crises.

    • Strong leadership, communication, documentation, and organizational skills.

    Job details are sourced from the employer's original posting.

    Open job posting
    WO

    About the company

    Women In Need

    A nonprofit organization providing housing, support services, and programs to help homeless and low-income women and families achieve self-sufficiency.

    View all Women In Need jobs
    Industry
    Nonprofit Social Services
    Open roles
    122

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