Bakery Delivery Driver

Nestled in the scenic Pocono Mountains of Pennsylvania, Woodloch Resort encompasses an award-winning family resort (Woodloch Pines), championship golf course (Woodloch Springs) and a luxury destination spa (The Lodge at Woodloch).

Owned and operated with pride by the Kiesendahl family since 1958, the concept of family is truly at the core of Woodloch and is key to its longtime success. Woodloch Pines was voted by TripAdvisor as the number one family resort in the United States and remains committed to its original mission to “treat all guests as if they were company in their own homes.” Staff members are no exception to this rule.
Employees work hard and are passionate about what they do and why they do it. Staff can attest to feeling as though they are as much a part of the fun of being on vacation as the guests. With our unique activity program, abundant amenities, and outstanding nightly entertainment, your family, friends, and co-workers are guaranteed to be engaged, energized, and enthusiastic!

General Purpose of Job

Be a friendly and helpful food delivery driver to support our properties. This person will help deliver fresh baked goods and transport other goods between Woodloch locations through pleasant interactions and excellent service. Must be a great communicator who has a valid driver’s license.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Manage multiple orders, delivery locations, and customers at the same time
• Deliver orders within an optimal period of time
• Safely operate a vehicle in all types of weather conditions
• Communicate clearly with bakery and food service employees, demonstrating an eagerness to work through any issues or points of confusion
• Verify orders before each delivery.
• Deliver other goods as need to various kitchen outlets
• Provide excellent customer service and build customer loyalty by delivering food in a timely, cordial manner
• Ensure orders are delivered accurately and in good condition
• Communicate any issues or delays and resolve problems efficiently
• Represent Woodloch with excellent hospitality and professionalism by driving safely, exercising good judgment, and treating co-workers with respect

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required skills and qualifications

· Valid driver’s license and clean driving record and pass vehicle road test

· Ability to lift and carry heavy food orders and operate a vehicle for prolonged periods of time, lift 50lb and push 100lb

· Strong interpersonal skills, including verbal communication and conflict resolution

· Mindset for organization and attention to details

Preferred skills and qualifications

· Previous delivery or customer service experience in any industry

· Proven track record of succeeding in time-sensitive situations

· Familiarity with the Woodloch properties

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Culture:

• Woodloch takes pride in having exceptional staff with a great work culture in a beautiful setting (lake side!)
• We promote teamwork and cooperation
• We celebrate our staff with appreciation/holiday parties
• Career development and advancement

Benefits:

• Medical, Dental, and Vision for Full Time, Part Time and Seasonal employees
• Company-paid Life insurance for Full-Time employees
• Short Term Disabilities plans, Life and Pet insurance
• 401k with employer match
• 529 College Savings Plan
• Generous Paid Time Off package, Paid Sick & Paid FMLA 
• Flexible & Dependent Care Saving Account (FSA)
• Complimentary birthday dollars
• Employee Crisis Fund/ Benevolent Fund
• Complimentary Day Passes
• Free use of many facilities, sports complex discounts, golf discounts, wellness programs
• Dozens of local employee retail discounts

**Full benefit details will be disclosed during new employee orientation**