Levies and Subpoenas Representative

Purpose of Position:

Responsible for processing IRS, CA / DC and NYS Tax Compliance levies, levies from other government agencies, information subpoenas, subpoenas with restraining notices and subpoenas from attorneys pertaining to corporate and consumer accounts for all branches. Also responsible for investigating and processing decedent account inquires as well as guardianships for all branches. Manage the remittance for NY IOLA and DC and CA IOLTA program.

Essential Job Functions:

1. Review and comply with all IRS levies, as well as levies received from other states adhering to the timeframes established by the Federal and State regulations
2. Read, interpret and process information subpoenas with restraining notices from attorneys following the Federal and State exemptions rules as required
3. Interface with internal clients i.e. Channels / departmental units / customers and attorneys responding to inquiries received from the various entities with regard to legal matters
4. Oversee a caseload and manage all due dates for that caseload
5. Verify and respond timely to investigations received from the Department of Labor and Human Resources Administration / Social Security and Medicaid pertaining to applicants applying for aid
6. Authenticate client’s signature on audit requests received via Confirmation.com as well as those requests received via United States Postal services. Research and process requests accordingly. Defer exceptions to Account Executive. Process affidavits of forged endorsements on a collection basis to the depositing banks on behalf of our corporate clients in an attempt to secure the funds by requesting reimbursement and follow up until a resolution is received
7. Index and capture documentation received on subpoenas / levies / decedent investigations for archival purposes utilizing WebXtender
8. Respond and prepare correspondence based on inquires / requests received in a timely manner for all branches
9. Manage the closing of guardian ship and decedent accounts by restricting, maintaining and corresponding with beneficiaries, law firms, guardians etc. until the account or estate is settled
10. Post transactions to the decedent accounts and issue checks accordingly
11. Prepare monthly remittance reports for Interest on Lawyers Accounts (IOLA) and DC and CA Interest on Lawyers Trust Accounts (IOLTA) and forward to the Fund
12. Debit IOLA accounts and send funds via wire transfer to fund
13. Debit IOLTA accounts and issue a check to the DC and CA Bar Foundation
14. Prepare end of day proofs for entries processed for manager’s approval
15. Create PDFs of daily workflow and save to the Department’s drive
16. Manage the processing of forged endorsements and counterfeits by communicating with the bank of first deposit for all corporate and consumer customers
17. Assist with customer statement and check retrieval
18. Assist with the removal of dormancy on dormant accounts
19. Perform various administrative duties within the department as directed by management

Knowledge, Skills and Experience Requirements:

1. Good oral, written and interpersonal communication skills. Ability to communicate well with associates, law enforcement officials and internal/external attorneys
2. Knowledge of legal matters related to customer accounts preferred
3. Strong PC skills and analytical ability. Proficient in MS Office, Excel and Outlook
4. Must be detail oriented, able to handle multiple tasks and organize workflow while meeting deadlines
5. Previous retail banking, operational or analytical experience preferred
6. Experience with legal documents helpful
7. Ability to multi-task