WPM seeks a dynamic, enthusiastic, and customer-focused individual to join our team as a Leasing Specialist at Jefferson House in Baltimore, MD. As a key team member, you will help transform our apartments into welcoming homes by understanding and fulfilling residents' needs, organizing engaging community events, and applying creative problem-solving to address challenges.
We are looking for candidates with a customer service, sales, or marketing background. Leasing and Entrata software experience is a plus. This full-time position requires availability Monday through Friday with occasional Saturday availability.
Leasing Specialist
Location: Baltimore, MD
Pay: $19 hour (based on leasing experience) + commission and bonus opportunities
Schedule: Full-time | Monday–Friday (8:30 AM – 5:00 PM)
What You’ll Do
- Greet prospects, give property tours, and explain leasing options
- Assist with applications and collect required documentation
- Respond to calls, emails, and walk-ins; log traffic and prepare reports
- Maintain marketing materials and participate in outreach efforts
- Coordinate with maintenance to ensure units are ready for move-in
- Support community events and resident retention initiatives
- Assist property managers with daily operations and admin tasks
- Maintain accurate resident files and insurance documentation
What We’re Looking For
- Positive, professional, and customer-service driven
- Strong communication and organizational skills
- Able to multitask in a busy office setting
- Comfortable using a PC and learning new software (Entrata a plus)
- Must have a valid driver’s license and reliable transportation
- Available to work Saturdays and occasional evenings
Qualifications
- High School Diploma or GED required
- Previous leasing, hospitality, or high end retail experience preferred
Benefits
- $19/hour (based on experience) + commission & bonuses
- Health, dental, and vision insurance
- Paid time off & holidays
- 401(k) with company match
- Rent discount for eligible full-time employees
- Training and career development opportunities
Apply now to start your career in property management with WPM!
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