Channels AR Program Lead

Overview:

The Channels AR Program Lead is part of the Finance Operations team supporting Accounts Receivable operations for the Channel division. This role manages reseller and end-user accounts, supporting accounting, invoicing, credit and collections, billing issues, tax-related activities, refunds, and financial reporting. The position also supports Channel programs by ensuring accurate data, system administration, compliance, and timely resolution of account and process issues.

Benefits We Offer:

• Support the financial health and operational performance of Channel AR.
• Gain experience across accounting, invoicing, credit, collections, billing, tax, refunds, and financial reporting.
• Collaborate with Sales, Finance, and Channel program teams.
• Drive process improvements, system enhancements, and operational efficiency.
• Gain exposure to enterprise financial and Channel management platforms.

What You’ll Do:

• Manage assigned reseller and end-user accounts, including credit, collections, billing issues, and disputes.
• Prepare and analyze financial and operational reports, including accounting and invoicing data.
• Support tax-related activities, including certificates, short pays, credits, research, audits, and reconciliations.
• Manage refund processes and support system administration activities, including user access, configuration, transaction approvals, and testing.
• Administer Salesforce and Impartner for Channel programs while identifying account discrepancies, process gaps, and opportunities for improvement.

What You Need to Succeed:

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is preferred, with at least 3 years of experience in financial or sales/marketing analyst roles preferred.
• Strong background in accounting, invoicing, Accounts Receivable, credit, collections, and billing.
• U.S. tax experience is highly preferred, with knowledge of AR compliance and tax-related processes.
• Advanced Excel and spreadsheet skills, with strong presentation skills using Microsoft PowerPoint.
• Strong analytical, problem-solving, communication, and stakeholder management skills; experience with Oracle, Salesforce, and/or Impartner is an advantage.

How We Set You Up for Success:

• Exposure to global Channel Finance and Accounts Receivable operations.
• Opportunities to work with accounting, invoicing, tax, and financial reporting processes.
• Experience with enterprise financial and Channel management platforms.
• Collaboration with cross-functional teams across Finance, Sales, and Channel operations.
• Opportunities to contribute to process improvement and system enhancement initiatives.

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