Job Description:
The primary responsibilities for this role include managing administrative/executive assistants and providing administrative support to one or more of the consulting teams. This role works closely with the local Operations Manager. Other responsibilities include planning activities for the office and liaising with both consulting staff and operational staff to ensure that the office runs smoothly. Excellent attention to detail and the ability to effectively multi-task are critical.
Responsibilities include:
- Typing/formatting/proofreading proposals, presentations, legal and expert economic reports including compilation, peer review, and ensuring quality control; photocopying, filing and providing phone coverage to team as needed
- Creating Word, Excel and PowerPoint files that adhere to company identity and document standards
- Entering new opportunities, checking conflicts, and locating client and project information using NERA’s global database
- Preparing monthly billing letters and following up with NERA billing team and clients
- Organizing case documents and preparing materials for internal and client meetings
- Managing Outlook calendars
- Planning and booking domestic and international travel; coordinating international visas and ensuring passports are current; preparing detailed itineraries
- Preparing, reconciling and tracking expense reporting and reimbursement
- Coordinating meetings (internal and external venues) including vendor/AV set up, material preparation, and meal arrangement across multiple time zones.
- Respond to service requests, inquiries and complaints over the phone or in person.
- Contact and communicate with management, and Department Directors to obtain staffing orders.
- Organize the communication and the distribution of all orders and travel request.
- Communicate issues or client process changes to senior management staff.
Qualifications Requirements:
- Five years of experience managing administrative staff; five years of experience providing administrative support in a legal or professional services environment, preferably with a global presence
- Excellent Communication skills are a must.
- Proficient at data entry.
- Strong Microsoft Office skills including Word, Excel, PowerPoint and Outlook
- Excellent communications and proofreading skills; attention to detail
- Project management experience
- Outstanding client interaction and interpersonal skills
- Good judgement and ability to solve problems independently and discreetly
- Ability to maintain composure in stressful situations
- Ability to anticipate needs of team members by prioritizing responsibilities and managing schedule changes
- Self-starter with a high-energy team mentality who enjoys a challenging and professional work environment
- Bachelor’s degree preferred
All your information will be kept confidential according to EEO guidelines.
