If you're a proactive problem solver with a knack for communication and a passion for helping clients succeed, this is your chance to join a mission-driven team that’s changing the game in skilled trades recruitment.
Competitive Pay: Based on experience and performance
Work Schedule: Full-time, Monday to Friday, within the hours of 8:00 AM to 6:00 PM CST
Remote Opportunity: 100% work-from-home position
Paid Time Off & Holidays: Generous PTO policy and paid holidays
Career Development: Clear, performance-based pathways to grow your career
Team Culture: Be part of a fast-moving, collaborative, and supportive environment with purpose-driven people
You'll support fast-growing companies in the skilled trades and make a real impact on their success
You'll be part of a tight-knit, remote team that actually lives its core values
You’ll receive hands-on training and mentorship, with opportunities to lead and take ownership
You’ll contribute to an innovative service model that blends marketing, recruiting, and technology for long-term client success
As a Client Support Specialist at Yellowstone Local, you’ll serve as the go-to person for client communication and support. From managing client interactions in HubSpot CRM to managing our clients’ job ads, you’ll be a trusted partner to each account you support.
This is a remote position open to candidates based in the Philippines.
Your daily responsibilities include:
Managing inbound client communication via email with empathy and urgency
Collaborate with the Hiring Team in managing the job ads based on the clients’ needs and preferences
Prioritizing support activities to meet client needs and internal deadlines
Using HubSpot CRM to track all interactions, updates, and client histories
Manually source candidates through our database
Manually parse candidate information when automated syncing fails
Following and refining internal processes to streamline support delivery
Curating social media posts for our page and for our client’s job ads
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
3+ years of account management or client support experience, preferably in a SaaS environment
Proficiency in HubSpot CRM or a comparable platform
Strong time management and prioritization skills
Excellent written and verbal communication skills
Empathy-driven, client-first mindset
Proactive and consultative problem-solving ability
Familiarity with marketing and recruiting concepts is a plus
Comfortable working independently in a remote environment
Proven track record of identifying growth opportunities and resolving client challenges
Must thrive in a fast-paced, evolving environment and enjoy working as part of a team
Yellowstone Local is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Yellowstone Local is a company that provides services related to the Yellowstone National Park area.