POSITION SUMMARY
Maintain the day-to-day operations and assume responsibility for maintaining the physical assets of the property under the direction of the Management staff.
GENERAL RESPONSIBILTIES
- Promptly respond to and resolve tenant requests, complaints, or questions in a courteous and timely manner.
- Complete service request within 48 hours depending on the status of the unit.
- Carry cell phone as required for on-call maintenance.
- Work within expense limits established.
- Complete make-ready process of vacant units as directed by Property Manager.
- Perform cleanup and worksite restoration activities, i.e., picking up litter, disposing of waste and debris, cleaning surfaces.
- Assist with custodial duties and building maintenance and repairs, as required.
- Operate various electric, gas and manually powered tools and equipment, i.e., saws, sprayers, air compressors, mower, blower, weed-eaters, hedge trimmers.
- Perform regular preventative maintenance and cleaning of equipment used; makes repairs within the scope of abilities.
- Takes appropriate actions in the event of emergency or critical incidents to resolve, confine or prevent potentially injuries or hazardous conditions.
- Replace air conditioner filters.
- Maintain standards of quality service.
- Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
- Assure safety standards are used which comply with all company, local, City, State and Federal guidelines.
- Repairing and treating structures such as doors/cabinets, paint touch-ups, light/ballast replacement.
- Assess plumbing concerns relating to sinks/toilets.
- Have a working knowledge of HVAC systems and be able to maintain and minor repairs to units.
- Maintain a professional courteous manner with all tenants, vendors, contractors, and fellow employees.
- Other duties may be assigned.
WORKING CONDITIONS AND ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Some exposure to potentially harmful chemicals or materials may occur.
