Order Management Executive

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

• Process Order Management and related business requests accurately in accordance with business requirements, company policies, procedures and applicable compliance requirements.
• Review requests for completeness and clarify requirements with relevant stakeholders where necessary.
• Process orders and related transactions accurately and in a timely manner using SAP and other relevant systems.
• Follow up on pending matters and coordinate with stakeholders to resolve issues or exceptions.
• Provide support and guidance to internal stakeholders on Order Management processes and requirements.
• Maintain relevant SOPs, process documentation and work instructions, and support process improvement initiatives.
• Support audit requirements, system testing, implementation and other ad hoc activities as required.

Requirements:

• Diploma or Degree in Business Administration, Supply Chain Management, Engineering or a related field.
• Relevant experience in Order Management, Sales Operations or a Shared Service Centre environment is preferred.
• Experience in SAP or similar ERP systems is preferred.
• Good understanding of Order Management, business processes and commercial requirements.
• Strong analytical and problem-solving skills with good attention to detail.
• Good communication and interpersonal skills, with the ability to clarify requirements and work effectively with internal stakeholders.
• Good command of English, both written and spoken.
• Good working knowledge of Microsoft Office, particularly Excel, Word and PowerPoint.
• Self-motivated, proactive and able to work independently and in a team.
• Able to manage multiple priorities in a fast-paced working environment.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.  Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!