JOB RESPONSIBILITIES
Staff Duties:
- Assisting with recruiting, training, developing, and scheduling a high performing coaching staff focused on providing exceptional service and instruction and work well as a team.
- Supporting strategies to provide support and motivation to staff for the achievement of goals and retention.
- Assisting head coach in reviewing and evaluating participant performance.
- Responsible for documenting coaches meetings/development and trainings as needed.
- Assists with tracking coach certification records are current in accordance with Conditions of Employment.
Team Operations:
- Ensuring the team complies with YMCA standards and methods of operation.
- Supporting member-service and engagement strategies into all interactions with parents to ensure positive team recruitment and retention; keeping accurate records of retention, member and non-member participation.
- Building and expanding program enrollment and participation.
- Keeping accurate records of retention, member and non-member participation.
- Delivering highest possible level of quality coaching to team participants.
- Being visible and approachable to coaches, parents and members.
- Responding to all parent, member and community inquiries and concerns regarding the team within 24 hours.
- Communicating team information, changes and needs in a timely manner to supervisor and branch staff.
- Providing written and verbal communication to all team parents and coaches for clear understanding of practices, travel and YMCA team policies.
Fiscal Management:
- Staying within approved budget targets.
- Abiding by coaching schedules within set payroll budget parameters.
Facilities Development:
- Maintaining complete familiarity with all risk management procedures and policies.
- Maintaining program area and equipment in an orderly, clean and safe condition and reporting any irregularities to maintenance personnel.
- Keeping an up-to-date and accurate inventory on all equipment, materials and supplies.
Strong Community Campaign/Financial Development:
- Providing leadership for assigned aspects of Strong Community Campaign, special events and other fund development to ensure fundraising goals are met.
Other:
- Serving as a member of the branch management team performing specific duties which support the overall success of branch operations.
- Communicating information promptly to all branch leadership and departmental staff.
- Attending applicable training and conferences to further professional development.
- All other duties as assigned.
EFFECT ON END RESULT: Provide leadership and guidance to ensure the achievement of goals and objectives of the program with high levels of participation, satisfaction and retention of members, participants and staff.
