Your Choice Senior Care is looking for a motivated individual to join our team as a Care Coordinator III for our Birmingham, AL office. This individual must provide the highest quality service to clients and families with emphasis on creating extraordinary relationships. This position requires working independently and as a part of a team.
Primary Responsibilities:
- Meet with potential clients and family members to discuss their needs and provide solutions in the form of a care plan.
- Work with other team members to coordinate various aspects of a client’s care.
- Conduct client/caregiver introductions with every new client and with every new caregiver.
- Create and maintain client and responsible party records documenting all quality assurance meetings.
- Demonstrate open and effective communication with clients, family members, the owners, colleagues and caregivers, and referral providers/care providers.
- Work with clients and their families on the various issues that may arise to ensure they are getting resolution to issues as well as receiving the services needed.
- Demonstrate open and effective communication with the owners, colleagues, caregivers, clients and family members.
- Maintain regular attendance at the office to execute job responsibilities.
- Participate in on-call rotation. (TBD)
- Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Assist with HR functions such as hiring process, employee communications and counseling.
- Provide assistance with weekly and daily scheduling.
- When required, fill-in as a caregiver in order to maintain continuous operation and care for clients.
- Must have the ability to work in a fast-paced environment.
Education/Experience Requirements:
- Degree in Social Work, Clinical or Patient Care, or management experience preferred
- At least one-year experience in patient care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
- Must possess a valid driver’s license.
- Caring and compassionate attitude.
Job Type: Full-time
