The Opportunity:
We’re looking for a Business Analyst to join our Project Management team.
Reporting to the Senior Vice President, Project Management Office, or the Director, Project Management Office, the Business Analyst is responsible for managing one or more projects of low to medium impact complexity, for a business unit, a client or a product. A specialist in business applications, the incumbent is required to adhere to strict PMI guidelines and deliver specified requirements within the constraints of scope, quality, time and cost. The candidate will liaise with stakeholders to gather, validate and manage requirements with the goal of understanding business needs and translating them into a solution or process improvement.
Who you are:
- You take initiative, seeking out and owning opportunities to improve yourself, your team, and our business.
- You’re comfortable in a fast-paced environment, maintaining a keen attention to detail even when under pressure.
- You thrive in a collaborative environment, sharing your knowledge with your colleagues, and celebrating success as a team.
- You’re a life-long learner, staying current on market events, industry news, and innovative trends and technologies.
- You believe in sustainable financial strength, and you’re committed to long-term wealth solutions.
- You consider the impact of your actions on your team members, our partners, our clients, and the places where we live and work.
What your day looks like:
Business Analysis
- Lead the collection, verification and management of requirements, liaising between the business units/customers, technology teams and support teams;
- Proactively communicate and collaborate with external and internal customers to analyze information needs and elicit requirements and deliver the following artifacts as needed: functional and non-functional requirements (business requirements document), use cases, screen and interface designs, data flow diagrams, workflow diagrams, business process maps, descriptions and recommendations;
- Successfully engage in multiple initiatives simultaneously;
- Work independently with users to define concepts, as well as under the direction of project managers or senior business analysts;
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs;
- Assist with the definition and continuous improvement of BA processes and interactions with the PMO and IT and make recommendations to improve overall effectiveness and efficiency of the business.
Operations and Customer Service
- Develop and maintain effective and collaborative working relationships with business units, partners and service providers to ensure project and service requirements are achieved;
- As part of the Project Management Office, act as a main customer contact for business units needing process or system improvements;
- Assist with the resolution of operational service requests as per agreed service levels;
- Anticipate client needs before they arise and present solutions to project management that encompass issues at hand;
- Understand expectations that were set with clients and recognize when issues/events may affect delivery;
- Foster team work across project groups (BA, QA, Development, etc.)
REQUIREMENTS
Your experience and skills:
- Bachelor's degree in Management Information Systems, Business Administration or related field
- Minimum 2 years project management &/or business analysis experience in an IT or financial service firm. Mutual fund, securities and insurance industry experience is preferred.
- Completion of the Canadian Securities or Investment Funds in Canada Course is a definite asset.
- Completion of PMP or CBAP designation preferred.
BENEFITS
At ABC, you’ll find a dynamic, entrepreneurial culture that rewards innovation and celebrates success. We offer a competitive compensation package, career enrichment, and regular social events to foster teamwork. ABC welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.
We thank all applicants for their interest, however only those selected for further consideration will be contacted.
No recruiters or agencies, please.
