Receptionist

SUMMARY

The Receptionist serves as the first point of contact for the parish by greeting, welcoming, and directing visitors, answering telephone inquiries, and providing routine administrative support. This position supports daily front office operations and ensures a professional and welcoming environment for parishioners, visitors, and staff.

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Affirming each person’s God-given dignity and uniqueness.
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and functions outlined herein are representative of the types of tasks performed within this classification. They are not listed in any order of importance. The omission of specific duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this role. Other duties may be required and assigned.

• Answers and directs telephone calls and greets visitors in a courteous and professional manner.
• Responds to general inquiries and directs questions to appropriate staff or departments.
• Receives, opens, and distributes incoming mail and prepares outgoing mail for delivery.
• Maintains front office organization, including supplies and basic office equipment.
• Coordinates meeting room scheduling and assists with basic meeting setup as needed.
• Maintains records, files, and basic office documentation.
• Communicates messages and information to appropriate personnel in a timely manner.
• Maintains confidentiality of sensitive information.
• Supports general office operations and assists with routine administrative tasks as assigned.
• Performs all other duties as assigned.