YOUR FUTURE, ON DEMAND
The ideal blend of stability and flexibility. A genuinely human employer that cares for people and the planet. True autonomy to shape what comes next, for us and you. This is the perfect platform to take your career where you want.
Back in 2005, we pioneered Europe’s first TV streaming service. Today, we're a leading TV streaming provider with millions of monthly users, and since 2021 we've been ClimatePartner-certified. Over 200 colleagues of 47 nationalities. We’re the grown-up start-up, helping to shape a better future since day one. That hasn’t changed, even if the world has. We’re friendly, international, inclusive – and our people say we’re reliable and transparent, too. It’s why they trust us and believe in what we do.
THE ROLE & THE TEAM
As Team Lead Client Success, you take on the functional and people leadership of our Client Success team - currently up to eight Client Success Managers (CSMs) who support our B2B customers on the Zattoo TV platform, with a focus on DACH as well as international accounts. You report to the Director Client Success & Operations. This is a people-first role: you make sure your team has consistent processes, room for individual development, and strong collaboration with adjacent teams. You stay close enough to daily operations to spot issues early, and senior enough to resolve them - through coaching, process improvements, or bringing the right stakeholders together. Commercial ownership and contract management sit with Key Account Management; your focus is people management, process excellence, quality oversight, and internal alignment.
WHAT YOU’LL DO
WHAT YOU’LL BRING
WHY JOIN US?
At Zattoo, you’re always on firm ground with real freedom to explore. You’ll have the support and opportunity you need to go far, while you’re helping us create a sustainable and entertainment-filled future for all.
WHAT WE OFFER YOU
Plus:
Zattoo enables our users to view indiscriminately and we reflect that in our team too. Regardless of race, gender, sexual orientation, religion, national origin, age, disability or any other characteristic protected by law we encourage everyone to apply and will give everyone equal consideration. We are an equal opportunities employer — join us and help build a diverse team dedicated to revolutionising the way you watch TV.
We are committed to ensuring fair, open, and equitable hiring practices and are happy to answer any questions you may have about us or the role throughout the whole process. In line with the EU Pay Transparency Directive, we share the applicable compensation range with you before your first interview.
You can learn more about us at: https://zattoo.com
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Zattoo is a leading TV streaming provider in Europe, offering a fully hosted and managed TV-as-a-Service platform for network operators and media companies, as well as a direct-to-consumer TV streaming service.