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    ZE

    Zelh

    Customer Service

    Carrier Sales Representative

    Belgrade, SerbiaRemoteFull-time3–5 yrs experiencePosted 4w ago
    All Zelh jobs

    Job description

    Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations.

    Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.

    We are looking for a proactive Carrier Sales Representative. In this role, you’ll be responsible for carrier sourcing, building strong carrier relationships, negotiating rates, and covering loads, with a focus on securing reliable capacity for key lanes. You’ll also handle carrier onboarding, TMS updates, and pickup/delivery appointment scheduling.

    Responsibilities:

      • Source and develop relationships with reliable carriers for high-volume and frequently used lanes.

      • Conduct carrier sales and prospecting to build a strong and consistent carrier network.

      • Identify carriers with the capacity and equipment to consistently operate on key lanes.

      • Build and maintain long-term carrier relationships, with the goal of establishing dedicated monthly lane coverage.

      • Onboard new carriers, ensuring all required information and documentation are completed.

      • Negotiate carrier rates while maintaining competitive pricing and a high level of service.

      • Source and secure carriers to cover available shipments within required pickup and delivery timeframes.

      • Monitor shipment coverage and proactively address any uncovered or at-risk loads.

      • Update and maintain accurate shipment and carrier information in the TMS.

      • Schedule and reschedule pickup and delivery appointments as needed.

      • Communicate with carriers, drivers, and internal teams to ensure smooth and on-time shipment execution.

      We're looking for someone who has:

      • Strong understanding of refrigerated freight and its specific requirements.

      • 3-5 years of experience working with refrigerated carriers.

      • Ability to work independently and take full ownership of responsibilities.

      • Spanish-speaking skills are a huge plus.

      • Cross-border logistics experience is a huge plus.

        Working Conditions

      • Working schedule: Monday-Friday 8 am-5pm EST

      • Competitive salary in USD

      • Performance-based bonus opportunities

      • Remote or office work (depending on location)

      • Equipment provided

      • Paid time off

      • English courses

      • Professional development opportunities

      If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.

      Job details are sourced from the employer's original posting.

      Open job posting
      ZE

      About the company

      Zelh

      Zelh is a company focused on providing services related to operations and customer service.

      View all Zelh jobs
      Industry
      Customer Service
      Open roles
      27

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