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    ZE

    Zelh

    Customer Service

    Data & Reporting Analyst (Part Time)

    Belgrade, SerbiaRemotePart-time5+ yrs experiencePosted 1mo ago
    All Zelh jobs

    Job description

    Zelh is a fast-growing, passionate outsourcing company.

    Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

    We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

    At this point, Zelh is looking for a Data & Reporting Analyst (Part Time) to join our client’s team.
    Responsibilities:
    Maintain existing Power BI reports, dashboards, and semantic models
    Triage and fix breakages: failed refreshes, broken visuals, DAX errors, gateway issues, upstream schema changes
    Write and optimize SQL against our SQL Server warehouse to source new datasets
    Build new reports and modify existing ones as Finance and Ops request them
    Update the data model when source tables change: add tables, adjust relationships, document what you touched
    Monitor scheduled refreshes and flag recurring issues with a root-cause fix, not a patch
    Working model:
    Async-first with a weekly 30-minute check-in with the Director of Finance
    Ticket-based intake for new requests; SLA targets agreed up front (e.g., critical break = same business day; new report = 5–10 business days depending on scope)
    Monthly summary of work completed, hours used, and backlog

    Required
    5+ years building and maintaining production Power BI in business environments
    Strong SQL on SQL Server (joins, CTEs, window functions, performance tuning)
    Fluent in DAX and Power Query (M)
    Dimensional modeling fundamentals
    Self-directed. You diagnose, decide, and ship without hand-holding
    Clear written communication. You document what you changed and why
    Nice to have
    Prior fractional or consulting experience with mid-market companies
    Manufacturing, CPG, or nutraceuticals exposure
    ERP data familiarity (NetSuite, SAP, Dynamics, Sage, etc.)
    Power BI service administration (workspaces, gateways, deployment pipelines)


    Working conditions:

    • Working schedule: Fractional / contract, ~[10–20] hours per week

    • Competitive Salary in USD.

    • 10 business days of paid time off, 15 - after 2 years, 7 days of Public Holidays, 3 sick leaves.

    • Equipment provided.

    Job details are sourced from the employer's original posting.

    Open job posting
    ZE

    About the company

    Zelh

    Zelh is a company focused on providing services related to operations and customer service.

    View all Zelh jobs
    Industry
    Customer Service
    Open roles
    27

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