Guidewire ClaimCenter Business Analyst (GW CC BA) Cloud Experience

• Work from Anywhere: Yes
• Minimum Experience (In Years): 5
• Maximum Experience (In Years): 10

Role Summary
We are seeking an experienced Business Analyst to support the migration of Guidewire ClaimCenter from on-premises to Guidewire Cloud. The BA will work closely with business stakeholders, claims operations teams, Guidewire consultants, solution architects, and delivery teams to analyse current-state processes, define future-state cloud requirements, identify gaps, and support successful cloud adoption.

Key Responsibilities
Lead business analysis activities for the Guidewire ClaimCenter Cloud Migration program.
Gather, document, and validate business and functional requirements.
Facilitate workshops with Claims business users, Product Owners, SMEs, and IT stakeholders.
Analyse existing ClaimCenter configurations, customizations, integrations, and business processes.
Perform fit-gap analysis between current-state implementation and Guidewire Cloud capabilities.
Create and maintain user stories, process flows, requirements documentation, and acceptance criteria.
Collaborate with Guidewire architects and developers to define cloud-compliant solutions.
Partner with QA teams on test planning, UAT preparation, defect triage, and business validation.

Required Experience
8+ years of Business Analysis experience in Property & Casualty Insurance.
Min. 5+ years of Guidewire ClaimCenter experience.
Experience on at least one Guidewire Cloud migration, cloud upgrade, or major ClaimCenter implementation.
Strong understanding of Claims business processes including FNOL, investigation, reserves, payments, recoveries, and claim lifecycle management.
Experience conducting fit-gap assessments and requirements workshops.
Knowledge of Agile/Scrum delivery methodologies.
Ability to work effectively with business stakeholders and technical teams.

Preferred Qualifications
Prior Guidewire Cloud Platform migration experience.
Experience with ClaimCenter integrations, reporting, and data migration initiatives.
Guidewire ClaimCenter certification preferred.
Experience working with Guidewire Cloud standards and best practices.
Prior experience supporting large-scale insurance transformation programs.

Key Skills
Guidewire ClaimCenter
Guidewire Cloud
Business Analysis
Requirements Gathering
Fit-Gap Analysis
User Stories & Acceptance Criteria
Claims Domain Expertise
Agile/Scrum
Stakeholder Management
UAT & Business Validation
Process Modeling
Change Management

Responsibilities

Guidewire ClaimCenter Business Analyst (GW CC BA) - Cloud Experience

Qualifications

Guidewire ClaimCenter Business Analyst (GW CC BA) - Cloud Experience

About Us

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.