Job Title: Mental Health Counselor
Location: Singapore
Contract Type: Affiliate Contractor
Work Type: Hybrid
Work Hours: As required, public holidays included
Role Overview
Are you a Licensed Mental Health Counselor looking to make a real difference in a fast-paced, growing Trust & Safety industry? Zevo Health is a global leader committed to supporting the mental well-being of content moderators and Trust & Safety professionals. As we expand, we’re seeking passionate and qualified affiliates to join our team.
In this role, you'll provide one-to-one counselling and group well-being interventions remotely and on our client's site. You’ll use evidence-based practices such as CBT, ACT, and SFBT to support clients in managing the unique psychological challenges they face in their work environments. You'll be an integral part of helping professionals in the online content industry build resilience and cope with stress.
- Provide one-to-one counselling online and in-person.
- Facilitate in-person and remote group well-being interventions aimed at enhancing resilience and fostering healthy working relationships.
- Implement short-term, solution-focused group interventions like CBT, ACT, and SFBT.
- Deliver experiential, interactive group interventions focused on active engagement and real-time skills application
- Complete all associated administrative tasks in a timely and accurate manner
- Assess and manage clinical risks, ensuring the well-being of clients.
- Facilitate creative sessions utilizing mediums such as art, movement, music, food and culture.
- Maintain timely, clear and accurate case notes and track session data.
- Maintain clear and timely communication with the clinical team.
- Collaborate with the Clinical Team Lead and adhere to professional and ethical guidelines.
- Stay informed about the latest developments in Trust & Safety to ensure best practices.
- Complete all required administrative tasks, documentation, and reporting accurately and within required timeframes.
- Minimum Master’s degree in counseling, psychology, psychotherapy, social work or a related field from an accredited institution.
- Minimum 3 years of clinical experience.
- Registered or accredited with the relevant Singapore professional body: accreditation by the Social Work Accreditation and Advisory Board (SWAAB) for social workers (membership of the Singapore Association of Social Workers (SASW) is an advantage), the Singapore Association for Counselling (SAC) for counsellors, or the Singapore Register of Psychologists (SRP), maintained by the Singapore Psychological Society (SPS), for psychologists.
- Additional training in short-term, solution-focused therapy is a plus.
- Certification in suicide risk assessment (e.g., SafeTALK, ASIST) preferred.
- Proficient in Microsoft Office and video conferencing tools.
- Fluent in English (written and spoken).
- Fluent in Mandarin Chinese, Malay, or Tamil would be an advantage.
- Strong data management and administrative skills.
- Ability to adapt and excel in a fast-paced, evolving environment.
- Excellent time management and multitasking abilities.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
