Join our team as a Barista for our Coffee Bar!
Zingerman's Coffee Company is a wholesale roaster supplying cafes, restaurants and businesses with great coffees. We also serve our single estate, small batch coffees at our coffee bar on the southside of Ann Arbor.
Full-time (4-5 shifts per week). Saturdays, Sundays and Holidays are a must!
Shifts will vary between 6:30am to 4:30pm.
Compensation: $15.50 starting base wage, plus $5-$6/hour in tips (total of $20.50-$21.50/hour starting compensation)
Performance expectations - Essential Functions:
- Greets and assists our guests with enthusiasm and high energy (shop and phone)
- Brews and converses on all brewing methods for teas and coffees
- Prepares espresso based drinks (milk steaming, drink construction)
- Tastes and scores coffee at least once per shift, logging the results
- Adjusts coffee as needed for best tasting espresso
- Continually improves personal skills and knowledge around coffee
- Handles monetary transactions and sales using Point of Sale system
- Follows opening, closing and other procedural checklists
- Restocks/rotates products
- Learns and shares the basics of our coffee roasting process and production schedule
- Recognizes, acknowledges and communicates errors and potential quality problems
- Assists in keeping dining areas and workspaces neat, clean and sanitary
- Participates in the effectiveness of financial measurements
- Participates actively in huddles, meetings, and Zingerman's events
- Arrives on time for all shifts, meetings, and classes.
- Adheres to dress code standards
- Passionate for great coffee and great service!
The Success Patterns for this position are:
- Experience working in customer service or retail preferred
- Experience working in a food service environment preferred
- Experience using a Point of Sales system
- Reputation for providing great service to guests and co-workers
- Able to work holidays and weekends
