Who we are
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us with reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
Zinier is a company on a mission to empower frontline workers - and the people supporting them - to achieve greater things for themselves and the world around them. With the majority of workers worldwide being deskless, Zinier recognizes the need for Technology Equity to improve the lives and productivity of these workers who keep the world up and running.
We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across the United States, Canada, Europe, Latin America, Singapore, and Bangalore, India, with leading investors that include Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management, and Qualcomm Ventures LLC.
What we are looking for
We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.
You’ll be an individual contributor, collaborating with delivery and development teams. A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. You’ll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you're eager to take that on.
Where you are located
Anywhere in the US; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
What the role offers
What you’ll bring to the role
Own customer success. Deliver outcomes. Be the reason they thrive.
#LI-Remote
Job details are sourced from the employer's original posting.
Open job postingAbout the company
It's an exciting time at ZINIER! Fresh off of our Series A from Accel Partners (one of Silicon Valley’s premier VCs), we are currently expanding our rockstar Solution Development team. Our Solution Development team is on a mission to build an easy-to-use solution based on industry best practices and customer requests. We are looking for a bilingual Solution Architect to define the workflows, data models and UI for web and mobile pages. This role ensures that the end solution that is designed and sold to the client (including the different technical or service components) meets the client requirements. Ideally you have demonstrated an excellent track record for transforming business needs into technical requirements, envisioning the end result based on customer needs and identifying opportunities to optimize the customer’s current process. You should be a technically savvy, customer friendly, detail-oriented person. Solution Architects who thrive in an agile, collaborative, global environment and love working with the best in class should apply.