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    Zippee

    HR Tech

    Senior Operations Manager - Warehouse

    Gurugram, IndiaOn-SiteFull-time6–15 yrs experiencePosted 1mo ago
    All Zippee jobs

    Job description

    About Zippee:
    • Zippee is building India’s #1 Quick Commerce Logistics for consumer brands.
    • Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
    • Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
    • Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).
    Job Description:
    • We're looking for a Senior Operations Manager - Warehouse to manage end-to-end Operations for our Warehouses and FCs across India.
    • Incredible opportunity to drive meaningful impact in Operations at a high-growth quick commerce startup.
    • This is a high-pressure, zero-handholding, unstructured environment, where no task is beneath you if it moves the mission forward. We move fast, we set a high bar, and we’re not for everyone.
    • This is an in-person role at our Gurgaon HQ and will involve significant travel to different FC locations across India. You must be based in NCR or Gurgaon.
    Responsibilities:
    • Plan and launch key operational projects across warehouses and fulfillment centers pan-India, including last-mile delivery pilots and central process rollouts.
    • Design optimized warehouse layouts and zoning strategies based on SKU velocity, demand patterns, and picking efficiency.
    • Define and continuously improve SOPs across inbound, storage, picking, packing, and dispatch to drive productivity and reduce order processing time.
    • Lead end-to-end setup and expansion of new warehouses and micro-fulfillment centers — from vendor coordination (racking, labeling, equipment) to timely go-live.
    • Forecast manpower requirements and build staffing models across all warehouse functions based on order volumes, SKU mix, and peak demand.
    Qualifications:
    • Bachelor's in Business, Operations, or Supply Chain from a top institution; MBA highly preferred.
    • 6–15 years in WH Management or supply chain, with hands-on experience in process design, SLA adherence, and supply chain costs.
    • Strong analytical skills with proficiency in Excel/Sheets and BI dashboards; proven ability to manage teams and stakeholders independently.
    • High ownership mindset with the ability to thrive in a fast-paced startup environment and willingness to travel for ground-level execution.
    • Ability to thrive in a fast-paced, high-pressure startup environment and willingness to travel to execute projects on the ground.
    • High ownership mindset with the drive to take initiatives from concept to execution.
    What you'll get:
    • Be part of a tight-knit rocket ship passionate about empowering consumer brands in the quick commerce era.
    • Steep learning and growth curve.
    • Annual company retreat.

    Job details are sourced from the employer's original posting.

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    About the company

    Zippee

    Zippee is a company that provides a platform for managing employee benefits and payroll.

    View all Zippee jobs
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    HR Tech
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