Summary: The Buyer is responsible for purchasing finished goods, components/packaging, and marketing collateral to support core business, new product launches, and inventory replenishment. This role creates and maintains Purchase Orders (POs) and Bills of Materials (BOMs) in the ERP system, maintains an accurate open order report, and proactively manages supply to meet service level and safety stock targets. The Buyer partners closely with other Buyers, Planning, the Supply Chain Director, and cross-functional teams to support on-time launches and achieve annual department goals.
The Buyer will conduct themselves in a highly professional manner and serve as a brand ambassador for ZO® Skin Health.
Essential Duties and Responsibilities:
- Purchase finished goods, components/packaging, and marketing collateral to meet demand, launch timelines, and inventory targets.
- Create, maintain, and manage POs in the ERP system; confirm pricing, lead times, MOQs, and delivery dates.
- Negotiate pricing, payment terms, and other commercial terms aligned with cost and cash-flow objectives.
- Maintain accurate system data and order status updates, including supplier confirmations, component clear dates, and dispatch/shipping expectations.
- Review MRP, demand changes, and supply constraints; execute expedites, deferrals, and rephasing actions as needed to support customer service and inventory goals.
- Identify and implement cost reduction opportunities to support annual cost savings targets (e.g., price reductions, term improvements, freight optimization, alternate sourcing where applicable).
- Support supplier performance management by providing input for vendor scorecards (service, quality, communication, innovation, and responsiveness).
- Participate in defining, aligning, and documenting procurement processes and best practices; maintain adherence to internal SOPs and controls.
- Maintain appropriate inventory levels for packaging materials through correct use of planning parameters (e.g., safety stock, lead times, lot sizes) in collaboration with Planning.
- Support vendor, customer, and item setup activities as assigned.
- Assist with other Supply Chain/Operations activities as needed to support business requirements.
- Maintain a safe, organized work environment in accordance with company policies, as applicable to the work area.
Knowledge, Skills & Abilities:
- Bachelor's degree required.
- 3+ years of purchasing/procurement experience; experience in cosmetics, wellness, pharmaceutical, or contract manufacturing environments is a plus.
- Strong working knowledge of MRP concepts, including demand signals, supply planning inputs, lead times, safety stock, and order management.
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUP/XLOOKUP, data analysis, and reconciliation.
- ERP experience required (NetSuite strongly preferred); ability to become proficient quickly and operate independently.
- Strong written and verbal communication skills in English.
- Strong analytical, negotiation, and problem-solving skills; ability to prioritize and manage multiple deadlines.
- Solid understanding of inventory management fundamentals and vendor/customer relationship management.
Work Environment:
The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in hallways, break rooms and computer rooms.
Work Hours:
The work schedule is 5 days per week, 8 hours per day. Initial start time may vary, with work hours typically from 8am-5pm. Work hours and shifts are subject to change depending on operating business conditions and needs. The position resides in Orange County but is hybrid with 2 days being remote work.
Physical and Mental Demands:
Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move objects. This job also requires constant sitting. Constant use of the upper extremities is required to reach, handle, and position tools and equipment. The employee must know and follow proper safety protocols and maintain a professional and polished appearance.
Supervisory Responsibilities: None
Salary Range: $68,000 - $87,000
