Product Manager-Engagement & Retention

<h1 dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:15pt;font-family:Cambria,serif;color:#262626;background-color:transparent;font-weight:700;font-style:normal;font-variant:small-caps;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">ABOUT ZOLVE</span></h1><div><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><table style="border:none;border-collapse:collapse;"><tbody><tr style="height:212.70703125pt;"><td style="border-left:solid #ff911c 4.5pt;border-right:solid #bfbfbf 0.5pt;border-bottom:solid #bfbfbf 0.5pt;border-top:solid #bfbfbf 0.5pt;vertical-align:top;padding:14.4pt 7.2pt 7.2pt 14.4pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Welcome to the financial frontier of limitless possibilities - welcome to Zolve.

We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.</span></p><p dir="ltr" style="line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br></span><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score.

Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country. </span></p><br><p dir="ltr" style="line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individual</span><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> </span><span style="font-size:12pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">to join us and support our journey. </span></p></td></tr></tbody></table></div><div><br></div><div><br></div><h1 dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:13pt;font-family:Cambria,serif;color:#262626;background-color:transparent;font-weight:700;font-style:normal;font-variant:small-caps;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">JOB DESCRIPTION</span></h1><div><br></div><div><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><table style="border:none;border-collapse:collapse;"><tbody><tr style="height:133.5pt;"><td style="border-left:solid #ff911c 4.5pt;border-right:solid #bfbfbf 0.5pt;border-bottom:solid #bfbfbf 0.5pt;border-top:solid #bfbfbf 0.5pt;vertical-align:top;padding:14.4pt 7.2pt 7.2pt 14.4pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Role: Product Manager – Engagement & Retention</span></p><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Location: </span><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Bengaluru</span></p><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Employment Type: </span><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Full-Time</span></p><br><p dir="ltr" style="line-height:1.2;margin-top:12pt;margin-bottom:12pt;"><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are looking for a </span><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Product Manager – Engagement & Retention </span><span style="font-size:13.999999999999998pt;font-family:Cambria,serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">to drive product-led strategies that deepen user engagement, improve activation, and strengthen long-term retention.

Your focus will be to build habit-forming product experiences, optimise lifecycle journeys, and use data-driven insights to convert active users into loyal, high-value customers.</span></p></td></tr></tbody></table></div><div align="left" dir="ltr" style="margin-left:0pt;"><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><span style="font-size:13pt;font-family:Cambria,serif;color:#262626;background-color:transparent;font-weight:700;font-style:normal;font-variant:small-caps;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">RESPONSIBILITIES</span><table style="border:none;border-collapse:collapse;"></table></div><div><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><table style="border:none;border-collapse:collapse;"><tbody><tr style="height:227.25pt;"><td style="border-left:solid #ff911c 4.5pt;border-right:solid #bfbfbf 0.5pt;border-bottom:solid #bfbfbf 0.5pt;border-top:solid #bfbfbf 0.5pt;vertical-align:top;padding:14.4pt 7.2pt 7.2pt 14.4pt;overflow:hidden;overflow-wrap:break-word;"><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own the customer engagement and retention roadmap end-to-end</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Build and optimize lifecycle journeys across activation, engagement, and reactivation</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Identify drop-offs and opportunities using funnels, cohorts, and behavioural data</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Drive product-led interventions such as nudges, in-app experiences, rewards, and personalization</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Run A/B tests and structured experiments to validate hypotheses</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Collaborate with design, engineering, marketing, and data teams to deliver high-impact initiatives</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><br><br></span></p></li><li dir="ltr" style="list-style-type:disc;font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Present insights, trends, and business impact to leadership regularly</span></p></li></ul><br></td></tr></tbody></table></div><div align="left" dir="ltr" style="margin-left:0pt;"><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><span style="font-size:13pt;font-family:Cambria,serif;color:#2e2e2e;background-color:transparent;font-weight:700;font-style:normal;font-variant:small-caps;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">QUALIFICATIONS</span><table style="border:none;border-collapse:collapse;"></table></div><div><br></div><div align="left" dir="ltr" style="margin-left:0pt;"><table style="border:none;border-collapse:collapse;"><tbody><tr style="height:118.5pt;"><td style="border-left:solid #ff911c 4.5pt;border-right:solid #bfbfbf 0.5pt;border-bottom:solid #bfbfbf 0.5pt;border-top:solid #bfbfbf 0.5pt;vertical-align:top;padding:14.4pt 7.2pt 7.2pt 14.4pt;overflow:hidden;overflow-wrap:break-word;"><p dir="ltr" style="line-height:1.2;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Education : </span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Bachelor’s in Business, Economics, Engineering, or related field and MBA/Master’s</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> </span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">from a top-tier institution preferred</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> </span></p><p dir="ltr" style="line-height:1.2;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience:</span><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> </span></p><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:10pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:10pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience in high-frequency consumer products (fintech, gaming, quick commerce, consumer apps) preferred</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:10pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proven track record in improving engagement and retention metrics</span></p></li></ul><br><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Skills :</span></p><ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:10pt;margin-bottom:10pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong understanding of growth funnels, habit loops, and retention frameworks</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proficiency in SQL and analytics tools (Tableau/Python preferred)</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:0pt;margin-bottom:10pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Comfortable with experimentation, cohort analysis, and data-driven decision-making</span></p></li><li dir="ltr" style="list-style-type:disc;font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="line-height:1.2;margin-top:10pt;margin-bottom:10pt;"><span style="font-size:12pt;font-family:Roboto,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong problem-solving, communication, and stakeholder management skills</span></p></li></ul><br></td></tr></tbody></table></div><div><br></div><div><span style="font-size:16pt;font-family:Cambria,serif;color:#262626;background-color:transparent;font-weight:700;font-style:normal;font-variant:small-caps;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"><span style="border:none;display:inline-block;overflow:hidden;width:720px;height:501px;"><img src="https://s3.amazonaws.com/files.freshteam.com/production/67235/attachments/6021170427/original/1764915029vTw2bUnpLR2m.png?1764915029" width="597px" style="margin-right: auto; margin-left: 0px; display: block; 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