Role Description
ZS’s Corporate Enterprise Functions operate the firm’s core internal functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication—whether our customer is a client or another ZS employee.
SENIOR OPERATIONS ASSISTANT
Senior Operations Assistant support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.
What You’ll Do
- Front-desk responsibility: handle front desk reception responsibility (answering phones, greeting/escorting visitors, handling mail and deliveries).
- Act as lead liaison for multiple vendors (property management, various suppliers, office services).
- Coordinate building services with the landlord.
- Organize office equipment maintenance, repair, and replacement.
- Order office supplies-stationary, paper,etc,
- Order kitchen supplies
- Oversee purchasing of supplies and equipment.
- Manage inventories of office and IT supplies/equipment.
- Office finance support (expense reconciliation, vendor invoice processing, general purchasing).
- Coordinate disaster management functions in the office.
- Management and support local office registration (one-time and ongoing).
- Providing orientation and instruction on procedures to new employees.
- Set up office meetings and events, including catering needs.
- Provide administrative support to increase manager productivity (scheduling, screening calls, interacting with venfors, and emails correspondence, legal support, finance).
- Support IT related administrative tasks.
- Prepare domestic and international travel logistics (itineraries, visas,etc).
- Support special projects as needed.
What you'll bring:
- Experience supporting office operations, workplace services, administrative functions, or related areas
- Strong organizational and project coordination skills with attention to detail
- Ability to manage multiple priorities and respond effectively to changing business needs
- Experience coordinating with internal stakeholders, vendors, or service providers
- Proficiency with Microsoft Office applications and other business systems
- Strong written and verbal communication skills
- Collaborative approach and commitment to delivering excellent employee and customer service experiences
