• Be the first point of contact for customers reaching out about service — building real communication and relationship-building skills every day • Make outbound contacts daily across a range of campaigns, learning how data-driven sales and marketing actually work • Book and confirm appointments, and problem-solve to recover no-shows and reschedules • Monitor and respond to AI-assisted communications, getting hands-on with the tools shaping the future of customer engagement • Track your own performance against clear daily and weekly goals — learn to read metrics like a business owner would Represent your assigned dealership brand(s) with professionalism and confidence
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