ZT Automotive Luxury is seeking a customer-focused and technically skilled IT Helpdesk Technician to support our dealership operations in Charlotte, NC. This role serves as the first point of contact for end users experiencing hardware, software, network, and systems-related issues. The technician will provide hands-on and remote technical support to dealership employees, ensuring minimal downtime and a high level of customer service. The ideal candidate combines strong troubleshooting abilities with excellent communication skills and understands the importance of technology in supporting dealership sales, service, parts, and administrative operations.
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