HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    ZW

    Zwiesel Fortessa Americas LLC

    Tableware

    Warehouse Operations Manager

    Winchester, United StatesOn-SiteFull-time5+ yrs experience$70k – $90k / yearPosted 6d ago
    All Zwiesel Fortessa Americas LLC jobs

    Job description

    POSITION SUMMARY:

    The Warehouse Operations Manager is responsible for leading all day-to-day warehouse operations to ensure safe, efficient, accurate, and timely receipt, storage, and distribution of products. This role oversees labor, inventory control, shipping, receiving, and continuous improvement initiatives while ensuring compliance with safety, quality, and company standards. The manager partners cross-functionally to support customer service levels, cost control, and operational scalability.

    ESSENTIAL DUTIES/ RESPONSIBILITIES:

    Operational Leadership

    • Direct and manage daily warehouse operations including receiving, put-away, picking, packing, shipping, and cycle counting
    • Ensure fulfillment accuracy, order timeliness, and productivity targets are consistently met or exceeded
    • Establish and optimize standard operating procedures (SOPs) to improve efficiency and reduce errors
    • Plan labor and workflow based on volume forecasts and operational needs

    Inventory & Quality Control

    • Oversee inventory accuracy through cycle counts, root-cause analysis, and corrective actions
    • Ensure proper handling and storage of all products, including fragile, high-value, or regulated items
    • Monitor shrink, damages, and discrepancies and implement prevention strategies
    • Partner with Inventory and Planning teams to maintain optimal stock levels

    People Management & Development

    • Lead, train, coach, and develop warehouse supervisors and associates
    • Set clear performance expectations supported by measurable KPIs
    • Conduct performance reviews and support succession planning
    • Foster a culture of accountability, teamwork, and continuous improvement

    Safety & Compliance

    • Enforce all OSHA, company safety programs, and regulatory requirements
    • Promote a safe, clean, and organized warehouse environment (5S principles)

    Continuous Improvement & Cost Control

    • Identify process improvement opportunities using Lean, Six Sigma, or similar methodologies
    • Reduce labor and materials costs while maintaining service levels
    • Support warehouse layout optimization, slotting, and automation initiatives
    • Leverage WMS and reporting tools to drive data-based decisions

    Technology & Systems

    • Ensure effective use of Warehouse Management Systems (WMS) and related tools
    • Partner with IT and Operations leadership on system upgrades, integrations, and automation projects
    • Analyze operational reports and trends to improve performance

    Required Qualifications

    • Bachelor’s degree in Supply Chain, Operations, Business, or related field (or equivalent experience)
    • 5+ years of warehouse or distribution center operations experience
    • 2+ years of people management or supervisory experience
    • Strong working knowledge of WMS, inventory control, and fulfillment processes
    • Proven experience managing KPIs and continuous improvement initiatives
    • Profiecient in Microsoft Office (Excel, Word, and Outlook)

    Preferred Qualifications

    • Experience in high-volume, multi-SKU distribution environments
    • Lean, Six Sigma, or similar continuous improvement certification
    • Experience with warehouse automation and material handling equipment
    • Strong analytical and problem-solving skills

    The anticipated salary range for this position is $70,000-$90,000 annually. Actual compensation will be determined based on a variety of factors, including the scope and responsibilities of the role, as well as the candidate's experience, education, skills, and current market conditions. In addition to competitive base pay, eligible employees may receive quarterly bonus opportunities based on individual and company performance.

    Zwiesel Fortessa Americas LLC offers excellent competitive compensation and a robust benefits package that includes:

    • Medical, dental, and vision
    • 401(k) plan with a company match
    • Short-term and long-term disability – 100% paid by the company
    • Vacation/Paid Time Off, starting with 4 weeks per year
    • Paid company holidays
    • Annual wellness stipend
    • Employee purchase discount

    All your information will be kept confidential according to EEO guidelines.

    We look forward to hearing from you!

    Job details are sourced from the employer's original posting.

    Open job posting
    ZW

    About the company

    Zwiesel Fortessa Americas LLC

    Zwiesel Fortessa Americas LLC previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serve ware selected by the top foodservice professionals worldwide and preferred for home entertaining.  Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!  We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community. 

    View all Zwiesel Fortessa Americas LLC jobs
    Industry
    Tableware
    Open roles
    7

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.