HireFT FAQ
Frequently asked questions
Simple answers about HireFT features, applications, referrals, responsible AI use, plans, billing, privacy, and your account.
Getting Started
- What is HireFT and how does it work?
- HireFT is a job search and application platform. Add your resume and job preferences, then HireFT finds relevant roles, prepares applications, and keeps your application activity organized in one place. Paid plans can apply automatically in the background.
- How do I get started?
- Sign in with Google, add your resume, and choose the roles, locations, experience level, and work style you want. You can then review matching jobs and apply yourself, or choose a paid plan for automatic applications.
- Can I use HireFT for free?
- Yes. Starter lets you send up to 10 applications per day, with a maximum of 100 per month, using your default resume. Automatic background applications and additional features are available on paid plans.
Applications
- How does HireFT choose jobs for me?
- HireFT uses the roles, locations, experience level, and work style saved in your preferences to find suitable openings. You can update those preferences as your search changes.
- How is my resume tailored for a job?
- On plans that include tailored resumes, HireFT uses the job description to emphasize the experience, skills, and keywords that are most relevant to that role while keeping your underlying experience accurate.
- How many applications are included?
- Starter includes up to 10 applications per day and 100 per month. Job Hunter includes around 700 automatic applications per month. Interview Accelerator includes around 2,000 automatic applications per month. Availability still depends on how many suitable jobs match your preferences.
- How do I stay in control of where HireFT applies?
- Your saved job filters guide the search. You can change your preferred roles, locations, experience level, and work style whenever needed. Starter applications are sent only when you choose to apply.
- What happens after an application is sent?
- The application appears in your Applications view so you can follow its status. Employer emails connected to an application can be grouped into the same thread, helping you keep assessments, interviews, and other responses together.
Referrals
- How do HireFT referrals work?
- For eligible plans, you can ask HireFT to send a personalized referral email to a hiring manager or company insider on your behalf. The request is sent from your connected inbox and can be started in a single click from a supported job.
- Which plans include referrals?
- Interview Accelerator includes one-click referral emails to hiring managers. HireFT Concierge also includes automated referral emails, plus LinkedIn connection requests sent by a dedicated human agent. Starter and Job Hunter do not include referral access.
AI & Responsible Use
- How does HireFT use AI in job applications?
- HireFT uses AI to understand job descriptions, match roles to your preferences, and tailor supported application materials using the experience in your resume and profile. AI does not replace the need for accurate information from you.
- What should I check before enabling automatic applications?
- Make sure your resume, contact details, work authorization, experience, and job preferences are current. Automatic applications rely on the information in your HireFT profile, so incorrect or outdated details can be carried into future applications.
- What if an employer asks whether I used AI?
- Answer employer and application questions truthfully. Some employers or job platforms may have their own rules about AI-assisted applications. HireFT does not override those rules or any disclosure requested by an employer.
- Can AI answer every application or screening question?
- No. HireFT can use the information in your resume and profile for supported questions, but personal declarations, legal attestations, work authorization details, and employer-specific questions must remain accurate. Keep your profile complete and respond directly when your judgment is required.
- How is my connected email account used?
- A connected inbox can be used to send referral requests on your behalf and organize employer messages associated with your applications. Connect only an email account you own and review the Privacy Policy for details about how account information is handled.
Plans & Billing
- What is the difference between the plans?
- Starter is for applying manually with your default resume. Job Hunter adds automatic applications at a higher monthly volume. Interview Accelerator adds tailored resumes, one-click referrals, and the highest application volume. Concierge adds a dedicated human assistant and managed outreach. Current prices and billing options are shown on the Pricing page.
- Where can I manage a billing or plan change?
- Review current plans and billing periods on the Pricing page. For help with an active subscription, a cancellation, or a plan change, contact HireFT support using the account email associated with your purchase.
- What is the refund policy?
- Eligible refund requests must be made within three days of purchase and are subject to the conditions in the Cancellation & Refund Policy, including how much of the service has already been used. Contact support promptly if you believe your purchase qualifies.
Account & Support
- How do I update my resume or job preferences?
- Open your profile to update your resume and personal details. Job roles, locations, experience level, and work style can be changed from the job filters. New preferences are used for future job matching.
- Why am I seeing very few matching jobs?
- A narrow role, location, experience, or work-style combination can reduce the number of matches. Try broadening one filter at a time. The number of suitable openings also changes with the market, so a plan limit does not guarantee that many matching jobs will always be available.
- How do I contact HireFT support?
- Use the Contact page to reach HireFT by email or WhatsApp. Include the email connected to your account and a short description of the issue. The typical response time is within 24 hours.
- Where can I learn how my information is handled?
- The Privacy Policy explains what information HireFT collects, how it is used, and the choices available to you. If you have an account-specific privacy request, contact support from your account email.
Didn't find your answer?
Contact HireFT for help with your account, applications, or billing.